Privacy Policy

1. Who We Are

This Privacy Policy is issued by 99ji Casino ("99ji," "we," "us," or "our"), the operator of the online gaming platform accessible at 99ji.app. 99ji acts as the personal information controller in respect of the personal data collected through the Platform, as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA").

This Privacy Policy applies to all personal data collected from registered players, prospective players, and visitors to the 99ji website and any associated mobile applications (collectively, the "Platform"). By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data We Collect

99ji collects the following categories of personal data:

2.1 Identity & Contact Data

• Full legal name, date of birth, and gender
• Residential address (including city, province, and postal code)
• Email address and mobile phone number
• Government-issued identification numbers (e.g., SSS, UMID, passport number) submitted during KYC verification

2.2 Financial Data

• GCash or PayMaya/Maya account details (mobile number associated with the e-wallet)
• Philippine bank account details (bank name, account number) for bank transfer transactions
• Debit card details (card number, expiry date) where applicable
• Transaction history, including deposit amounts, withdrawal amounts, and dates

2.3 Gaming & Account Data

• Username and encrypted password
• Game history, wagering records, and account balance information
• Bonus and promotion usage history
• Responsible gaming settings and self-exclusion status

2.4 Technical & Usage Data

• IP address, device type, operating system, and browser type
• Pages visited, session duration, and clickstream data
• Geolocation data (country/region level, derived from IP address)
• Cookie identifiers and similar tracking technology data

2.5 Communications Data

• Records of your communications with 99ji customer support, including live chat transcripts and email correspondence
• Survey responses and feedback submitted through the Platform

3. How We Collect Your Data

99ji collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar technologies when you access the Platform.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment confirmation data from GCash, PayMaya/Maya, and Philippine banking partners.

4. How We Use Your Data

99ji processes your personal data for the following purposes:

• Account management: To create, maintain, and administer your 99ji account, including processing your 99ji login and verifying your identity.
• Service delivery: To provide access to games, process deposits and withdrawals in Philippine Peso, and deliver customer support.
• Legal compliance: To comply with the DPA, Anti-Money Laundering Act (AMLA), and applicable PAGCOR regulatory requirements, including KYC verification and suspicious transaction reporting.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other prohibited conduct.
• Responsible gaming: To monitor gaming behavior, enforce responsible gaming limits, and administer self-exclusion requests.
• Marketing communications: To send you promotional offers, bonuses, and platform updates, where you have consented to receive such communications.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features and performance of the 99ji Platform.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, 99ji processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AMLA, DPA, and PAGCOR regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Data

99ji does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners, to process deposits and withdrawals.
• KYC and identity verification providers: Third-party services that assist in verifying your identity and age in compliance with Philippine regulations.
• Fraud prevention and security partners: Third-party services that help detect and prevent fraudulent activity on the Platform.
• IT and hosting providers: Cloud infrastructure and technical service providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, including the AMLC and PAGCOR, where disclosure is required by law or court order.

All third-party service providers who process personal data on behalf of 99ji are required to implement appropriate technical and organizational security measures and to process data only in accordance with our documented instructions.

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 99ji Platform. They allow the Platform to recognize your device, remember your preferences, and collect usage data to improve your experience.

7.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login state to provide a more personalized experience.
• Analytics cookies: Collect anonymized data about how visitors use the Platform, helping us identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

7.3 Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the 99ji Platform, including your ability to log in and access games.

8. Data Retention

99ji retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law. Specifically:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Communications data: Retained for up to three (3) years from the date of the communication.
• Technical and usage data: Retained for up to two (2) years from collection, unless required longer for security or legal purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures.

9. Data Security

99ji implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 99ji Platform
• Encryption of sensitive data at rest, including financial information and government ID numbers
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication requirements for administrative access to systems containing personal data
• Incident response procedures for detecting, reporting, and managing personal data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 99ji will notify the National Privacy Commission (NPC) and affected individuals in accordance with the timeframes prescribed under the DPA and its implementing rules.

10. Your Rights Under the DPA

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by 99ji:

• Right to be informed: The right to know how your personal data is being collected and processed, as described in this Policy.
• Right of access: The right to request a copy of the personal data 99ji holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within thirty (30) days, as required under the DPA.

11. Children's Privacy

The 99ji Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. 99ji does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the 99ji Platform, please contact us immediately at the details provided in Section 15.

12. International Data Transfers

Where 99ji transfers personal data to service providers or partners located outside the Philippines, we ensure that such transfers are conducted in compliance with the DPA and its implementing rules. This includes requiring recipient organizations to implement data protection standards equivalent to those required under Philippine law, through contractual safeguards such as data processing agreements incorporating standard contractual clauses approved by the NPC.

13. Third-Party Links

The 99ji Platform may contain references to third-party services such as payment providers. 99ji is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 99ji Platform.

14. Policy Updates

99ji reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page. Where changes are material, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the 99ji Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Policy, you must cease using the Platform and may close your account in accordance with our Terms & Conditions.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 99ji, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.